There are some issues in the Site Builder platform that Web Development Services is aware of, but has not fixed yet or does not plan to fix. This list does not include all known issues and is a work in progress.
- Text Editor
- Content List Blocks
- Media
- Third-party Integrations
Text Editor
Anchor links pasted from Word into Safari are broken
Added July 3, 2024
When using Apple's Safari browser and pasting text with anchor links (such as footnote links) from Microsoft Word into the rich text editor, Safari will convert the links from relative anchor links into absolute links that use the “applewebdata” protocol. Saving the pasted document strips out the protocol, but leaves the double slash at the beginning of the link, creating a non-working link.
If you click the Source button in the text editor, you might observe links similar to the following simplified examples.
Desired link: <a href="#_ftn1">
Link pasted into Safari: <a href="applewebdata://03C17924-7093-4FAB-B952-D09FBA2E0F0F#_ftn1">
Saved link in Safari: <a href="//#_ftn1">
Workaround: Use an alternate browser, such as Chrome, Firefox, or Edge for this copy and paste operation.
Full-screen button unavailable
Added April 19, 2024
The button to expand the text editor to full screen is no longer available, but we expect to add it back later this year.
Custom ordering style for ordered lists unavailable
Added April 19, 2024
In the old text editor, the style of the numbered ordered lists could be modified by right-clicking the list and choosing a different style like alphabetical (a., b., c., etc) or roman (i., ii., iii., etc). In the new editor, there is no method to change the list style by right-clicking.
There are plans to re-introduce this feature in an upcoming release. Until then, a workaround exists to set the style type manually by editing the source HTML and inserting the appropriate attribute:
- Click the "Source" button in the toolbar
- Find the <ol> element that corresponds with the list
- Add a "type" attribute as follow:
<ol type="i">for Lower Roman (i, ii, iii, etc.)<ol type="I">for Upper Roman (I, II, III, etc.)<ol type="a">for Lower Alpha (a, b, c, etc.)<ol type="A">for Upper Alpha (A, B, C, etc.)
Caption overrides unavailable
Added April 19, 2024
In the old text editor, captions from embedded images could be overridden with a different caption. This is no longer possible in the new editor. Previously overridden captions are still respected, but they cannot be modified in the editor. At this time, due to technology constraints, we don't currently have plans to restore this feature.
Cannot add link within caption when uploading a featured image
Added June 14, 2023
When adding a new Featured Image to a A collection of fields that describe a specific type of content, like a news article, a person, or an event. Site admins can add additional content types by enabling optional modules. WDS can also create custom content types for a site. , editors can select an existing image or upload a new one. When uploading a new one, editors are prompted to fill out a caption. If the editor attempts to use the link button in the text editor toolbar to add a link, the modal window for editing the image is closed.
Workaround: Add or edit the image from the media library directly.
Internal issue number: PS-2325.
Linking to anchors in a separate page requires the Source button
Added November 6th, 2024
Jump link anchors — or just “anchors” — can be created on pages so that site visitors can be directed to content that is in a specific part of a page. When a user clicks on a link to a jump link anchor, the anchor will scroll into view in the user’s browser window.
When creating a link to an anchor on the same page that is being edited, the editor can easily create the link by typing a hash symbol (#) and the name of the anchor in the link field.
However, there is currently a bug that occurs when creating a link to an anchor that is on a different page. To do so, you need to append a hash symbol (#) and the anchor name to the path in the link field, but when you go to save your link, you will find that what was appended is stripped out.
Currently, the workaround to this is to first create the link to the different page, select the text editor’s “Source” button which will display the HTML code of the content entered, find the link in question in that HTML code, and manually append a hash symbol (#) and the name of the anchor to that link.
Content List Blocks
Filtering Content Lists by Taxonomy Terms
Added November 6th, 2024
Content lists can be configured to filter out content. This could be based on whether the content has been tagged with a specific A term is an individual item that belongs to some taxonomy vocabulary, typically used for categorizing content. For example, a vocabulary "Colors" may have terms in it "Red", "Green", "Blue". , or whether it has not been tagged with a specific taxonomy term.
Content lists can also be configured to let website visitors filter the list. Controls are displayed that let visitors select a taxonomy term(s), and content that has been tagged with said term(s) will be displayed.
Improper combination
If an administrator on the website tries to combine both of these configuration options, both the initial filtering of the list and any filtering selected by a website visitor will not function properly.
Proper combination
If you desire to display a list that is both initially filtered by a taxonomy term and offers website visitors a method of selecting their own filtering options, the initial filtering of the Content List must be done using a taxonomy term from a separate Used primarily for categorizing content, a vocabulary defines a specific grouping of taxonomy terms. Some default vocabularies exist on all sites, but WDS can create custom vocabularies if needed. Synonymous with categories. .
Another example
This situation is also true if you are using a Taxonomy Term List in conjunction with a Content List to offer website visitors a method of filtering the Content List. If the Content List is configured to be initially filtered by a taxonomy term(s), selecting a term from the Taxonomy Term List will not properly filter the Content List.
Media
Error when trying to select an item from the media library
When selecting an image for use from the media library (e.g., selecting a featured image for a A individual item of content. For example, a page, a news article, and an event are all content items, which correspond to the Page, News, and Event content types, respectively. ), you may be unable to and see an error: “Oops, something went wrong. Check your browser's developer console for more details.”
A common cause of this is if you have a page on your site that has the path /media-library. You need to modify the path of this page to something else.
YouTube Shorts embed displays "Input did not match any media types" error
Added May 6, 2024
Embedding a YouTube video is normally a simple matter of pasting the YouTube URL into the Video Embed tab of the Media Browser dialog. However, when you attempt to paste in a YouTube Shorts URL (example: https://www.youtube.com/shorts/Wly450Ziflo), the error message "Input did not match any media types" is displayed.
Workaround 1: Right-click an embedded YouTube Shorts vertical video and select "Copy embed code" from the contextual menu. Extract the source URL from the code and paste it into the URL field of the dialog that pops up when you click the Iframe Embed button in the rich text editor. Specify a width and height with a 9x16 ratio, such as 300 by 533. Be sure to use the "Advisory Title" field of the Iframe Embed dialog to fill in title text for screen readers.
For the URL you paste into the dialog, the word "embed" must be in the URL; URLs with "shorts" or "watch" will not work for this. Using the "Copy video URL" menu option will only work if you change "shorts" to "embed" in the URL.
Example: https://www.youtube.com/embed/6Nupw-x32FQ
Workaround 2: Extract the video ID from the Shorts URL and add it to the "v" parameter of the normal YouTube URL. Enter that into the Video Embed tab of the Media Browser. For the example, the video ID is Wly450Ziflo.
Example: https://www.youtube.com/watch?v=Wly450ZifIo
This workaround will not display a vertical video, but will instead display a horizontal video with boxes to the left and right of the video.
Uploaded images are oriented the wrong way
You may find an uploaded image appears rotated clockwise, counter clockwise, or completely upside down. This is common for photos taken from a phone's camera. Site Builder will automatically re-orient images when they are uploaded if they are JPEGs. If you upload a PNG, this process does not occur. You will need to manually convert your PNG to a JPEG before uploading to your Site Builder site.
Third-party Integrations
Twitter Widget displays "Nothing to see here - yet" message
Added July 11, 2023
Updated April 4, 2024
Following changes that Twitter (also known as X) made to their platform on June 30, 2023, "Embedded Timeline" Twitter widgets have been broken for about a year now. For many site visitors, the widget displays the message "Nothing to see here - yet." For some accounts such as @Princeton and @Princetonian, the embedded timeline may show posts from the past few years, in a random order.
The embedded timeline widget for Twitter (X) is broken if a site visitor is not logged into Twitter and/or is using a browser that is configured to prevent cross-site tracking, which is the default setting for Safari, as depicted in the following screenshot.
Embedded Tweet widgets that display a single post are not affected.
This directly impacts the Twitter Widget layout block that is available on the Site Builder platform.
X (Twitter) has not responded to this issue and has given no indication that a fix is forthcoming.
Workaround: Remove the Twitter Widget layout block from your website.
Internal issue number: PS-2579
Google Search Console site verification fails for Google Analytics method
Added October 15, 2024
Google Search Console allows site owners to check indexing status, search queries, crawling errors, and manage page removals from Google's index. When adding a new site as a Google Search Console property, you need to prove that you are an owner of the site, using one of four verification methods. The simplest method, Google Analytics, is not working and may display the error “The Google Analytics tracking code on your site looks malformed.” or “We could not find any Google Analytics tracking codes on the index page of your site.”
Workaround: Use the “HTML tag” verification method. Contact [email protected] for assistance with adding the meta tag to your site's home page. A future update to Site Builder will allow site admins to add the meta tag themselves. Once this tag is in place, the site owner can re-attempt the verification.